Operations | Monitoring | ITSM | DevOps | Cloud

December 2023

Trimming Operational Costs: Unveiling Mattermost's Cross-Cluster Migration

When it comes to managing infrastructure resources, striking a balance between rightsizing and cost optimization is crucial. Our cloud infrastructure at Mattermost runs on multiple Kubernetes clusters, RDS clusters, and S3 buckets, all isolated from each other for enhanced security and performance.

Leveraging AI for community moderation: A tale of two assistants

Ask any community member who’s ever donned the moderator tag in a new forum and they’ll agree that handling a multitude of new general questions, technical queries, and troubleshooting scenarios can be challenging at first. However, thanks to the rise of AI-powered chatbots, there are a lot of new opportunities to find innovative ways to tackle these challenges. The Mattermost Peer-to-Peer Forum is a good example of a community consisting primarily of developers.