Operations | Monitoring | ITSM | DevOps | Cloud

Breaking the Mold: Marc Umstead's Journey from Solopreneur to Strategic Leader

From Break/Fix to Workflow-First MSP: Mark’s Plus One Growth Story Mark joins host Chris Massey on Now That’s IT: Stories of MSP Success to share how his focus on solving workflow problems—starting at age 15 digitizing his dad’s paper-based processes—shaped his career and the growth of Plus One. He describes taking a $10,000 loan at 23 to buy a small computer repair shop, navigating early solo “survival mode,” and evolving from break/fix into an MSP with recurring revenue.

Identity Is The New Perimeter: UK Cyber Threats & Resilience | N-able + Phoenix

Recorded at Digit Expo Edinburgh, N-able’s Kostandino Kustas speaks with Kieron Stone from Phoenix about the surge in UK cyberattacks, why identity is now the primary attack surface, how AI is reshaping both offense and defense, and what real cyber resilience looks like—from governance and compliance to backups and incident response.

Static and Dynamic Tagging in N-central and N-sight

Static and Dynamic Tagging in N-central and N-sight In this demonstration, N-able Head Nerd Jason Murphy shows how tag management helps teams organize devices, prioritize support, and streamline day-to-day operations across customer environments. You will see how static and dynamic tags are used to identify VIP devices, track onboarding status, reflect SLA tiers, and create rule-based views that stay accurate as environments change.