Teams issues are inevitable - but your users don't need to know that
Our previous blog gave a quick overview of an all-too real scenario involving poor Microsoft Teams performance and frustrated VIP users. The situation, picking up on our recent Power Moves webinar, centered on a big board meeting held over Teams that suffered from multiple call quality issues — spurring the CEO to pay a stormy visit to IT. In that case, the issue had already happened, and our point was that with native Microsoft tools, it can be hard to get to a precise root cause quickly.
