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Enterprise AI adoption is accelerating, but are organizations actually solving business problems or just adding more tools? In this episode of Agents of IT, Fran Fernandez (Chief Product Officer at Resolve) and Zach Austin (Director of Product Marketing) explore one of the biggest challenges facing enterprise IT in 2026: AI tool sprawl. They discuss why many organizations struggle to demonstrate ROI from AI investments, how disconnected AI assistants create operational complexity, and why orchestration, automation, and context have become the real differentiators for enterprise AI success.

95% of Companies See No AI ROI. Here's Why | AI Tool Sprawl Explained 88% of companies are using AI, yet 95% report no measurable ROI. In this short from Agents of IT, we discuss why AI tool sprawl, poor workflow design, and lack of orchestration may be preventing enterprises from realizing the value of AI.