Operations | Monitoring | ITSM | DevOps | Cloud

November 2021

Observability and SaaS Providers

SaaS is exploding and so it should; it takes commoditized work and infrastructure away from tech teams so that they can focus on differentiating features. But what happens when it goes wrong? How do SaaS platforms make sure they aren't letting their customers down and in turn, letting their customers down? Observability, bolstered with AI gives all the partners the best chance to optimize availability and customer experience. Here's how.

Tis The Season: Protect Your Availability During The Holidays

Deck the halls! It's time for the annual holiday Code Freeze, that festive time of year when businesses impose a precautionary halt to code changes and Operations should be quiet. But before you kick up your feet, make sure that demand doesn’t lead to availability embarrassments. After all, retail experts suggest that we’re in for another online-heavy holiday shopping season, so businesses need to brace for increased digital traffic...with little tolerance for failure.