As COVID-19 continues to impact communities globally with health care professionals working tirelessly to prepare for emergencies and prevent the further spread of the pandemic, technology companies are also doing their part. Twitter, Google, and Amazon have issued directives instructing employees to work from home as the companies themselves move to pull out of tech events while hosting their own events virtually.

As the world tries to battle COVID-19, most of our customers here at Zenduty have started implementing social distancing measures within their companies by asking all their employees, including the NOC, SRE, ITOps, Support, and software engineering teams to work remotely or from home. While that may appear to be a drastic change in your day-to-day operations, it need not disrupt your reliability and support operations.

Every integration(with a monitoring source) within O/P/V sends alerts according to a single escalation policy that is linked to that monitoring source(service), no matter what the nature of the alert is, what time of the day or week it is triggered, what the severity of the alert is, which component is affected.

Teams is Microsoft’s versatile chat and collaboration solution for enterprise communication. Teams come bundled with Office365, offering chat, file sharing, and a host of other collaborative features. The platform also integrates with a host of popular project management applications, chatbots, and alert management platform makes it a hot favorite of production teams.

Datadog is an application performance monitoring and analytical SaaS for cloud infrastructure. Datadog enables DevOps teams, SREs and IT operation teams to optimize their systems for uptime and availability. Modern services generate massive amounts of data from all of the different services and technologies, Datadog supports over 400+ integrations and collects data for improving visibility across dynamic production environments.