Operations | Monitoring | ITSM | DevOps | Cloud

March 2023

The Ultimate Guide to Digital Workplace Observability

The digital workplace has evolved dramatically over the past decade, both in terms of the increased reliance on technology for daily operations and the complexity of that technology. In order to manage an improve the digital workplace, service desk teams need more than just a comprehensive view of their IT environments — they need to be able to analyze that data in real-time to make faster, more continuously effective decisions. Enter: digital workplace observability.

How to keep Windows up to date using Nexthink

Windows updates are important for device health, performance, and security patches. Yet no update happens without issues. Sometimes, Windows fails to update on some devices within your ecosystem. When a windows update does not happen, devices miss critical patches and updates, which can ultimately lead to performance issues down the line. Hence, it’s always recommended to perform a windows update in a timely manner.

Nexthink Infinity: Solving IT's Nightmare Scenario

We are thrilled to announce the launch of Nexthink Infinity, the latest release of our new cloud platform. Infinity is the culmination of years of research, detailed customer feedback, and massive investments into cutting-edge technologies. This release is a major milestone that delivers exponential value and accelerates platform improvements through 2023 and beyond.

Do IT Tickets Give the Full Picture of Issues in the Digital Workplace?

As businesses now rely on technology to carry out most, if not all their operations, the volume of IT issues that arise on a daily basis has grown significantly. From large corporations to small startups, operations are primarily run via a digital workplace that encompasses a huge variety of technology, such as Microsoft Office, Zoom, Google Meet, MS Teams, Salesforce, and many more.

How to Track Adoption of SaaS Application using Nexthink

Digital transformation is complex, and software license costs can balloon your IT budget. Nexthink helps your team track adoption of SaaS applications, so you can make data-driven decisions to lower costs or speed digital transformation. In this blog, you’ll learn how Nexthink helps IT teams like yours evaluate application adoption and increase usage.

How To Improve Device Performance with Scheduled Device Restart with Nexthink

When devices are not rebooted frequently, it can adversely impact the Logon and Extended logon duration and affect device memory and device performance. This can lead to missing critical patches and Windows updates causing performance and security issues, Hence, scheduled restart of the device once in 7 days is a recommended best practice. Let us look at How to Improve Device Performance by doing a scheduled restart with Nexthink.

Your Service Desk Is Struggling - Amplify Can Help

Deliver DEX Insights Anywhere With Nexthink Amplify Nexthink recently announced the launch of Amplify, a browser-based solution to deliver Nexthink insights into any browser-based platform. For years, Nexthink has innovated with the aim to reduce the complexity of managing digital workplaces and to improve the digital experience of employees (DEX).