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Build vs. Buy Your Crash Reporting Tool

We wrote up the general framework we use for build-vs-buy decisions here - how we think about the real costs, the six questions we ask, and why these decisions are harder to evaluate honestly than they look. This post is about what happens when you apply that thinking to crash reporting specifically. Because crash reporting has a few things that make the build-vs-buy tradeoff especially deceptive. The first 20% of the problem is easy enough to make you think you can do the whole thing. You usually can't.