Manage incidents, real-time alerts, and oncall from Microsoft Teams

Manage incidents, real-time alerts, and oncall from Microsoft Teams

Sep 1, 2023

Website: https://spike.sh
Docs: https://docs.spike.sh/alerts/microsoft-teams

Welcome to Spike.sh’s Microsoft Teams bot! At the heart of every successful team lies efficient communication and swift problem resolution. That’s precisely what our bot brings to the table – a dynamic toolset that empowers you to tackle incidents seamlessly.

Features:

  1. Real-time incident alerts
  2. Acknowledge and Resolve incidents from Microsoft Teams bot
  3. On-call alerts
  4. Check who is on-call and your on-call schedule
  5. DMs from our bot when you are mentioned on Spike.sh

Our new Microsoft Teams bot alerts are not only prompt but also smartly updated as the situation develops. It achieves this by seamlessly integrating incident management into Microsoft Teams, providing you with real-time alerts the moment an incident surfaces.

We understand that incident resolution is a team effort. Acknowledge incidents with a single click to let your team know you’re on it. When the incident is resolved, mark it as such directly from Teams, reducing the back-and-forth and keeping everyone aligned. Our bot transforms Microsoft Teams into a mission control centre, making incident management a breeze even in the most challenging scenarios.

Staying in the loop is vital, especially when collaboration spans across different tools. Our bot bridges this gap by sending you notifications whenever you’re mentioned in [Spike.sh](http://spike.sh/) comments. You'll never miss a beat, whether it’s a critical update or a team member seeking your insights

Knowing who is on-call and having access to their schedules is paramount. The new bot simplifies this process with intuitive commands that provide you with on-call information at your fingertips.
Our Microsoft Teams bot isn’t just a tool; it’s a game-changer. With its user-centric design, powerful features, and seamless integration, it’s a catalyst for improved collaboration and productivity. Say goodbye to the complexities of traditional incident handling and embrace a future where incidents are managed efficiently, teams are aligned effortlessly, and communication flows seamlessly.

Watch our video, and you’ll witness firsthand how our bot empowers teams to tackle incidents head-on, from receiving alerts to taking action and fostering a culture of collaboration. We invite you to explore the video to see these incredible features in action and imagine the possibilities when incident management becomes a well-orchestrated symphony of communication and resolution.

Reimagine incident management in Microsoft Teams. Whether you’re a part of a small startup or a large enterprise, our bot adapts to your needs and empowers your teams to excel. Experience the future of incident management today – watch the video, and embrace a new era of efficiency, teamwork, and success.

0:00 Intro

0:21 Trigger incident

0:40 Incidents in Teams

1:31 How to set up?

1:53 Check on-call schedule

2:29 Notifications on comments