Improve Processes and User Experience of SalesForce.com, 24x7, in real-time Germain APM Dec 31, 2020 Germain APM Share: Share on Facebook Share on Twitter Share on LinkedIn Share through email Real User Monitoring, Behavior Insight, User Replay, Dropoff, Missing Data, User Error, Proactive and Predictive Detection and Alert, Issue Resolution via automation, .... 24x7, real-time.