This video explains the use case for API Management and Integration using the Business Activity Monitoring (BAM) feature of Turbo360. The scenario involves tracking help desk ticket submissions via an API, ensuring that support teams and business users can easily check the status of tickets.

The challenge is that log data is complex and not easily accessible to non-technical users. Turbo360 simplifies this by providing a user-friendly interface where support teams can search, filter, and analyze logs without deep technical expertise.

Key highlights:
00:00:14 - Demonstrating the use case in Turbo360
00:00:34 - Challenges with API ticket tracking
00:01:03 - Challenges with democratizing log data
00:01:58 - Using App Insights for query data
00:02:07 - Making query fields user-friendly
00:02:26 - Using Turbo360 to access log details
00:02:30 - Exploring query-exposed log details
00:02:38 - Filtering relevant log data for support users

The video demonstrates how to transition from raw log data to a more accessible format, making troubleshooting and monitoring seamless for both support operators and developers.

🔹Learn more about the BAM feature at: https://turbo360.com/business-activity-monitoring

🔹Signup for Turbo360 with a 15-day free trial at:

#API #APIM #Azure