How to Ensure Microsoft Teams PSTN Connectivity and Monitor its Service Quality
Dependence on Microsoft Teams has never been greater, and the pressure is on for IT teams to deliver exceptional user experiences – anytime, anywhere.
In this series of videos, we explore the most common Microsoft Teams performance use cases that our customers managed with our help. Our Microsoft Teams monitoring solution enables the IT to prioritize and resolve problems to optimize the performance of Microsoft Teams, Microsoft Office 365 and business applications delivered to the business lines and customers. Learn more here: https://martellotech.com/solutions/microsoft-teams-monitoring/
PSTN calls rely on multiple internal and external services but end-to-end visibility and data on these services to troubleshoot issues is hard for IT to gather, correlate and use efficiently. This is compounded by the fact that users rarely open tickets with IT if they are having issues. See how Martello Vantage DX provides alerts on users’ PSTN call quality issues and automatically identifies the root cause down to the SBC. Vantage DX can also provide insight into SIP trunk and PSTN carrier usage and problems, and correlate users’ call data with network insights.
Looking to leverage Microsoft Teams in your organization to support distributed work? Get up to speed on Teams performance best practices with real world use cases. Download our eBook to discover the most common Microsoft Teams performance challenges that can put your company’s productivity at stake and learn how to make sure that doesn't happen: https://www2.martellotech.com/ebook-teams-use-cases.html