HEAL Software Inc. is the provider of game-changing innovation HEAL, the first preventive healing software for IT operations that fixes problems before they happen. Contrary to APM and monitoring tools that send alerts or find the problem sources when an incident occurs, HEAL can recognize "signals" that are leading indicators of future incidents and eliminate factors that can create problems. HEAL Software Inc. customers who are using HEAL have achieved, on average, a 60% reduction in false-positive alerts and a 75% decrease in incidents.