In the video, Michael Stephenson discusses the Business Activity Monitoring (BAM) data queries feature and its integration with API management, emphasizing its role in enhancing operational insights.

He explains how the tool allows users to query both App Insights and Log Analytics, enabling the creation of user-friendly views for non-technical users, such as support operators.

Through a practical example involving helpdesk ticket synchronization, he illustrates how third-party applications can submit tickets via the API, which are then monitored through a dashboard displaying critical metrics like successful and failed transactions.

Key moments:

00:00 Introduction

00:02 Overview of Turbo360's BAM data queries

00:12 Architecture overview of API management

00:29 Data query capabilities with App Insights and Log Analytics

01:06 User perspectives: technical vs. business users

01:18 Helpdesk ticket sync example

01:36 Monitoring API calls and transaction details

02:22 Dashboard features for tracking ticket metrics

04:01 Error monitoring and alerting mechanisms

04:32 Building user-friendly views in Turbo360

06:37 Conclusion

Check out the Business Activity Monitoring feature at: https://turbo360.com/business-activity-monitoring

Try Turbo360 with a 15-day free trial at: https://turbo360.com/signup

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