Built using SquaredUp, this dashboard gives high-level visibility of customer support metrics including new tickets, average reply time, ticket status, CSAT and more.

It provides a unified view of the customer support tickets and customer metrics, and allows us to set alerts on any dips in performance metrics.

Tune in to see how it was built, and learn more over on the Dashboard Gallery: https://squaredup.com/dashboard-gallery/zendesk-customer-support-dashboard/