Agentic AI in SolarWinds Observability Self-Hosted with Demo (2026)

In this video, SolarWinds Tech Evangelist Chrystal Taylor and Staff Technical Trainer Cheryl Nomanson walk through a hands-on demo of the SolarWinds AI Agent, currently available for tech preview in SolarWinds Observability Self-Hosted.
You’ll learn:

  • What agentic AI is and how it differs from traditional AI assistants
  • How the SolarWinds AI Agent uses plain-English queries to accelerate troubleshooting
  • How AI analyzes critical nodes, interfaces, and root causes automatically
  • How Model Context Protocol (MCP) enables future integration with other LLMs and APIs
  • Why this AI agent enhances—not replaces—admin control
  • How it builds on existing features like anomaly-based alerting
  • The demo shows how the AI Agent can:
  • Explain features without requiring exact product terminology
  • Pull directly from official SolarWinds documentation
  • Identify authentication failures, interface issues, and infrastructure priorities
  • Help you troubleshoot faster without digging through dashboards or reports
  • This AI agent builds on existing functionality, like anomaly-based alerting, and represents a major step forward in AIOps for self-hosted environments.
  • Stay tuned to THWACK and the SolarWinds Academy for future updates, training, and feature announcements.

00:00 – Introduction and Why AI Matters in Observability

00:50 – What Is the SolarWinds AI Agent?

01:49 – Built on Model Context Protocol (MCP)

03:03 – Live Demo: Accessing the AI Agent in SolarWinds

03:41 – AI-Powered Documentation Discovery

05:17 – Identifying Critical Nodes Automatically

06:22 – Root Cause Grouping and Issue Categorization

06:51 – Authentication and SNMP Failure Detection

08:12 – Drilling into Critical Interfaces

10:00 – Prioritization and Recommended Actions

10:27 – What’s Next for the SolarWinds AI Agent

11:00 – Training, THWACK, and Next Steps

Connect with SolarWinds:
THWACK IT Community: http://thwack.solarwinds.com/
SolarWinds Academy: https://support.solarwinds.com/solarwinds-academy
Facebook: https://www.facebook.com/SolarWinds
LinkedIn: http://www.linkedin.com/company/solarwinds
Instagram: http://instagram.com/solarwindsinc/