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Latest posts

Auvik: Generate Revenue with Cisco & Auvik – Webinar (May 15)

Conducting a network assessment is a great way to fully understand a new client’s network, and find opportunities to generate revenue when you recommend improvements—like upgrading out-of-date infrastructure. Many steps in the assessment process can be automated, but sourcing warranty and patch information about each network device has traditionally involved MSPs looking up serial numbers one by one.

Auvik: Setting Up Sales for Success: An Intro to Sales Playbooks

To grow your MSP’s revenue and overall business performance, the best sales tool isn’t a platform or a service or even that naturally gifted ninja-rockstar-unicorn sales hire. It’s documenting and optimizing your sales process. When your sales force is equipped with a repeatable and scalable set of best practices—to articulate your business value, assess a prospect’s pain points, and ask the right questions—their efforts directly translate into a healthy bottom line for your MSP.

Auvik: Using Network Visibility to Grow Your MSP Business

Selling Cloud services is an opportunity to shift clients away from on-premises infrastructure towards a more scalable network architecture. But if you’re moving clients to the Cloud, you better make sure they can always access the Cloud. That means having deep visibility and control over network infrastructure so you can provide proactive service and keep clients connected. But not all network equipment or Cloud solutions offer the same level of visibility.

Site24x7 Signals

In this webinar, learn how Site24x7 Signals Status Pages give you complete control over communication of incidents, scheduled maintenances and system status with your customers. Also learn how transparent updates about an incident trail can help turn a poor service issue into a memorable experience for your customer.

Atlassian: An IT Admin's Guide to Securing Collaboration at Scale: A Conversation with Atlassian and Slack

With the continual emergence of new cloud-based collaboration tools, IT leaders are perfectly positioned to usher in a new way for their organizations to work together - seamlessly and at scale. While these tools can help your teams work better together, challenges still exist for IT to secure collaboration across an entire enterprise. Many of the well-oiled processes and IT governance controls your organization currently employs may not apply to, or aren't optimized for cloud-based solutions, causing friction instead of ease.