Operations | Monitoring | ITSM | DevOps | Cloud

We’re excited to share some big updates and enhancements that underscore our dedication to innovation and efficiency. Check out our new Carbon Footprint Reporting add-on feature, a sleek dark mode GUI theme, and major improvements to Business Entity tracking and Dashboard Widgets. Plus, we’ve added new custom components for better peripheral logging and expanded firmware update support for Panduit Gen6 rack PDU products.

Firmware is the permanent software programmed into a device’s read-only memory. It provides the low-level control for the device’s specific hardware. In a data center, firmware is embedded in various components such as servers, storage devices, and networking equipment. Firmware management involves the processes and tools necessary to update, maintain, and monitor these firmware systems.

Data centers today are dynamic ecosystems with heterogeneous infrastructures. They encompass a wide array of equipment including servers, storage systems, networking devices, power distribution units, and environmental controls. These assets often originate from multiple vendors and support various communication protocols. Traditional manual asset management methods are ill-equipped to handle this complexity, leading to inefficiencies, inaccuracies, and increased operational costs.

Data centers typically operate a diverse array of systems including environmental controls, power management, IT service management (ITSM) platforms, and enterprise resource planning (ERP) systems. DCIM software with well-documented, open APIs ensures these systems can communicate and function cohesively. Interoperability fosters.

ASHRAE provides detailed recommendations for data center environmental conditions through its Thermal Guidelines for Data Processing Environments. These guidelines specify temperature and humidity ranges that ensure the optimal performance and longevity of IT equipment. The latest guidelines define four classes (A1 to A4) for allowable and recommended temperature ranges, with the recommended range for Class A1 being 18°C to 27°C (64.4°F to 80.6°F).