How We Earn It: High Customer Satisfaction
One of the gratifying things about working at Cribl is receiving daily validation that we’re making customers’ lives easier, and solving their real problems. Every time someone tells us something like this, our hearts gladden, and a goat angel gets its wings: Numbers like those also translate into…numbers. When we surveyed customers in our most recent quarter, our CSAT (Customer SATisfaction) score was above 90%.