Operations | Monitoring | ITSM | DevOps | Cloud

Moogsoft

How AI Helps IT Ops Pros Work Remotely

While the COVID-19 pandemic reshapes work processes, digitalization is allowing businesses to adjust to the fluid situation. The deployment of AI in IT operations is a good case study of this. Human beings’ social dimension needs cultivation. Otherwise, people become unhappy and perform ineffectively. Beyond that, many tasks require social interaction to be executed successfully, including in IT operations.

How to Evolve Your ITOM Strategy for Modern IT through 2024

Major changes are redefining how IT operations monitoring is done, and impacting tooling, processes and skills. But how exactly can IT Ops leaders ensure continuous service assurance of their critical digital services now and in the future? What’s the key to having the required visibility and control over these modern and complex IT environments that are increasingly hybrid, distributed, dynamic and modular?

How AIOps will Disrupt ITOM

AIOps provides future-proofing for traditional IT Operations Management. A cornerstone of IT Operations Management (ITOM) has always been the CMDB (configuration management database), a master list of all the assets within an IT enterprise, and all the processes related to those items - in essence a codification of an enterprise's operating model.