(New York, USA) – June 14, 2022 – Catchpoint®, the leader in digital experience observability, in partnership with Blameless, provider of a reliability platform for software, announced the opening of the fifth annual SRE survey. Findings will be published in a report and distributed to all those who participate. Highlights will be shared in Q3, 2022.
“We continue to navigate world events, and adjust to sustained change in remote or hybrid work policies”, says Leo Vasiliou, primary analyst and author of both the SRE Survey and Report. “This year’s survey data, combined with a unique factor analysis, will be critical for business decision makers to improve both customer experience and employee productivity”, he goes on to explain.
The 2022 SRE Survey is now open and will close July 15th.
The market survey is to uncover insights into trends, practices, and investment areas to continually improve reliability for practitioners, end users, and business. In addition to measuring core year over year metrics - such as levels of toil and time spent on call - this year’s survey will focus on:
- Reliability of internal-facing tools and systems versus external-facing products
- Impact of innovation velocity
- Incident retrospective (postmortem) value
“Reliability is a team sport - and this annual, cross-organizational, industry wide survey is a valuable foundation to help teams improve the effectiveness of the practice and uplevel its importance and criticality to the business”, says Kurt Andersen, SRE Architect at Blameless.
Catchpoint is the enterprise-proven Digital Experience Observability industry leader, empowering teams to confidently own the end-user experience. Fortune 500 enterprises trust Catchpoint’s observability platform to provide unparalleled visibility and insight, which enables them to proactively and rapidly detect and repair problems before they impact digital user experience. Follow us on Twitter and more.
Blameless drives reliability across the entire software lifecycle by operationalizing Site Reliability Engineering (SRE) practices such as SLOs, effective incident response, and incident retrospective learning. Teams better coordinate and communicate during incidents, resolve faster, and continuously improve. Engineers stay resilient and customers stay protected. Follow us on Twitter and more.