DevOps and IT Operation teams employ the incident management process to respond to an unanticipated event or service outage and return the service to operational status. In the ITIL framework, it is a mechanism that links end-users and the IT department for more effective incident response. A robust incident management system in any company will allow the employee to raise a ticket detailing the issue he/she is facing.

In today’s fiercely competitive world, all businesses strive to boost productivity while maintaining minimal overhead expenses and strong margins. In order to consciously, effectively, and affordably scale up and down with demand to supply the storage and processing capacity they need on a global scale, cloud architecture and Software-as-a-Service (SaaS) solutions have evolved.

Worried about how you can streamline operations within your company? Keeping track of internal processes, especially managing assets (regardless of their type), is an important task that calls for greater accountability and efficiency. Effective asset management can help you save time, effort, and money, gather valuable insights to make an informed decision and get acquainted with factors that could influence your organization’s growth.

Fixed asset management is a key to a business’s ability to generate revenue, companies must keep track of their assets’ location, quantity, condition, and depreciation status. However, this can be a difficult task for businesses of any size.

Customer feedback forms are a great way to collect actionable insights from your target audience. With so many different form types and question types, it can be tough to know where to start. In this article, we’ll show you some of the best customer feedback-form examples you can use in your business in 2022. We’ll also share some tips on how to create an effective feedback form for your needs.

Everyone knows that customer service is essential. After all, without happy customers, businesses wouldn’t exist. However, many don’t realize just how vital personalized customer service is and will continue to be in the coming years. Thanks to technological advancements, businesses will soon be able to offer their customers a considerably more personalized experience than ever before.

In business, the customer is always supposed to come first, but what does that actually mean? How do you prioritize customers’ needs over everything else? In this article, we’ll explore the concept of customer first and how you can make it a reality in your business.

How often is it that your employees are looking for an asset only to find it in use elsewhere by someone else? Does it mean that you invest in an endless supply of assets for availability 24x7x365? Regardless of the size of your business, it is not feasible to ensure that your assets will always be available and free so you can lay your hands on them when the need arises. A better solution is to have an asset reservation system.

As a business owner, you have probably invested in equipping your company with assets of different kinds, fixed assets being chief among them. Fixed assets are physical or intangible assets that a company uses in its business operations cannot easily convert to cash. These assets are recorded on a company’s balance sheet and typically have a long-term useful life.

Your company must continue to convince the customer that your product is worthwhile after the sale. The team you have promoting your products and building the consumer relationship will determine whether you succeed or fail. A customer success manager can help with that. Customer success managers assist clients, from prospects to active users, and foster long-term relationships.

As a business owner, you have probably invested in equipping your company with assets of different kinds, fixed assets being chief among them. Fixed assets are physical or intangible assets that a company uses in its business operations cannot easily convert to cash. These assets are recorded on a company’s balance sheet and typically have a long-term useful life.

Are you thinking about starting your own call center? It’s a great way to be your own boss and set your hours, but there are things to know and steps to follow before getting started. In this article, we’ll walk you through everything you need to get your call center up and running in 2022.