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In this snippet, Alon Levi of WorkOS highlights some of his favorite and most-used incident.io features: follow-ups and Workflows.

In this snippet, Alon Levi, VP of Engineering at WorkOS, talks about how his team has gained the confidence to declare more incidents with incident.io.

In this snippet, Alon Levi, VP of Engineering at WorkOS, talks about how non-technical responders have been able to confidently declare incidents thanks to incident.io's intuitive UI.

In this snippet, Alon Levi, VP of Engineering at WorkOS, talks about the quality of support his team has received from incident.io.

A overview of how incident.io thinks about incidents, and how they promote learning in a smaller organisation.

Chris explains his thoughts on the theory of learning from incidents, and why work needs to be done to close the gap and help folks actually trying to get their job done.

Taken from our a full debrief on "Learning from incidents is not the goal", Chris walks through MTTR, the justifiable bad rap it has, and his thoughts on it as a measure.

In this video, Chris shares his thoughts on the difference between active learning: writing and sharing debriefs, meeting to walk through an incident, etc., and passive learning: running incidents in the open, dynamic collaboration, reviewing past incidents.