Operations | Monitoring | ITSM | DevOps | Cloud

In This Podcast, You’ll Learn.

The Cove Data Protection team is excited to announce that Standby Image Rollback is now available. This new capability allows users to quickly and easily rollback to an earlier version of Standby Image if the latest one is corrupted or compromised. With this release, we’ve also added Microsoft 365 Restore to Alternate User, improved the delta restore mechanism for Standby Image to Azure, and made several reliability updates and fixes.

In this episode of Beyond the Horizon, Stefanie Hammond steps in to interview Lewis Pope about the critical role of compliance in the managed services provider (MSP) landscape. They discuss how MSPs can pivot to offer Compliance as a Service (CaaS), the importance of internal assessments, and the challenges faced when implementing compliance strategies. Lewis emphasizes the need for MSPs to adapt to changing client demands, manage internal cultural shifts, and consider partnerships to enhance their compliance capabilities.

In this episode of the Beyond the Horizons Podcast, Pete Roythorne speaks with Troels Rasmussen, GM of Security at N-able, about the increasing demand for cybersecurity solutions among MSPs. They discuss the evolution of security technologies such as EDR, XDR, and MDR, and the importance of 24/7 coverage in today's threat landscape if MSPs are to be able to help their customers build resilient businesses. Troels emphasizes the need for MSPs to change their mindset when selling security to customers, highlighting the role of compliance and the cost of cybersecurity as a business necessity.

In this video, Stefanie Hammond, N-able Head Nerd in Sales and Marketing, tackles a common question from MSPs: "Should I get my clients to sign a liability waiver if they won’t join my advanced cybersecurity program?" Stefanie explains why signing a waiver isn’t the solution and shares why it’s crucial to walk away from clients who don’t prioritize security. Watch now to learn how enforcing cybersecurity standards can protect your MSP from reputational and financial risks.

In this episode, Stefanie Hammond, N-able Head Nerd for Sales and Marketing, talks to Pete Roythorne about her new Selling Security Digital Playbook—Defend and Prosper: Maximizing the Cybersecurity Opportunity—which focuses on giving MSPs a step-by-step guide to building, pricing, marketing, and selling security services. During this conversation she emphasizes the importance of understanding the target market and their needs, as well as the value of bundling security services instead of selling them as individual tools.

See how 1Path, a leading IT solution provider, uses N-able Cloud Commander to manage all their Microsoft cloud in just one place to boost their efficiency.

With version 24.8, the Cove Data Protection team is happy to announce general availability of a newly enhanced backup retention model designed to make long-term retention policy management easier and more transparent. We’re also introducing enhancements to the Cove UI, to Microsoft 365 protection, and to our Continuity features.

In this episode, Pete Roythorne and N-able’s Business Development Director Matt Takhar discuss the importance of getting your house in order for mergers and acquisitions (M&A) in the MSP industry. They highlight the increasing trend of M&A deals in recent years and predict a continued rise in the future. They explain different valuation methods, with a focus on EBITDA-based valuations. They emphasize the significance of factors such as recurring revenue, client base, operational efficiency, and growth potential in determining the value of an MSP.

In this episode of Now That's IT: Stories of MSP Success, we sit down with Dave Wilkeson, the founder and CEO of MSP Advisor, to uncover the key strategies that propelled him from a tech hobbyist to a renowned leader in the Managed Service Provider (MSP) industry. Dave shares invaluable insights into the critical role of financial discipline in scaling an MSP, offering candid advice he wishes he could give his younger self.