Operations | Monitoring | ITSM | DevOps | Cloud

We’re more dependent on technology than ever—and AI is changing how we make decisions. But what happens when the systems fail? Or when bad actors decide to “pull the plug”? This clip dives into a scary but necessary question: Are we losing our ability to critically think and problem-solve by relying too much on AI? Is AI leveling the playing field—or quietly taking over human decision-making? A must-watch conversation about innovation, outages, AI risk, and why having a backup plan matters more than ever.

"When we started, maybe ten percent of our traffic went to a CDN. Now it's ninety percent on the CDNs or local caches and ten percent goes to transit. We've really flipped the whole script." — John Lubeck, Midco.

Five customers explain why Kentik is essential for understanding traffic, controlling network cost, and planning for growth. Hear from Sorin Esanu (Race Communications), Michael Leclaire (MetroNet), John Lubeck (Midco), Wallace Lee (Imperva), and Everett Sinclair (Conway Corporation) on how they use Kentik to see “the bits on the wire,” dig deeper than traditional reporting tools, and turn network data into better customer experiences.

Three service provider customers share how Kentik AI Advisor helps them move faster, troubleshoot smarter, and put network data in more hands across the team. Hear from Everett Sinclair (Conway Corporation), Michael Leclaire (MetroNet), and John Lubeck (Midco) on why they chose Kentik to unify flow analytics, baselining, and anomaly detection in one platform, and how Kentik AI features make it easier to explore, explain, and act on what’s happening in their networks.

This is how PayPal reduced latency by 24% while increasing security and convergence across their business units. By utilizing a Universal Mesh built on the foundation of HAProxy, they were able to build a private connectivity layer despite major IP overlaps.