Operations | Monitoring | ITSM | DevOps | Cloud

September 2024

Service monitor improvements: Unofficial services, health graphs, and more

We’re excited to show you some great updates to the most-used feature of StatusGator: Third party service monitoring. This update combines several features that have been very often requested and will certainly make your StatusGator experience even better. Here’s what’s new.

Top 5 E-commerce IT outages detected by StatusGator

In the fast-paced world of e-commerce, real-time monitoring is crucial for staying ahead of disruptions. At StatusGator, we provide early alerts about service outages, often before they are officially recognized. Here’s a look at the top 5 e-commerce IT outages we detected recently.

Top 5 K12 IT outages detected by StatusGator

We are thrilled to share several recent success stories that highlight the incredible power of our Early Warning Signals feature for K12 IT departments. A monitoring feature unique to StatusGator, Early Warning Signals gives your IT team a heads up on potential outages before providers officially acknowledge them on their status pages. When those critical first few moments strike, StatusGator lets you know if it’s everyone or just you.

IT Outage Notification Templates and Incident Communication Examples

Outages cost millions and even billions for businesses across different spheres. For example, Amazon may lose up to $34 billion in sales within an hour of downtime, and a service outage back in March cost Meta nearly 100 million in revenue. However, that’s not all that was lost. Due to poor outage notifications and a lack of resolution details, many Meta users were kept in the dark about the outage. This Reddit thread shows many users were frustrated.

Summer product updates

As we move into the fall season here at StatusGator HQ, we wanted to update you on our progress the last 2 months. In between vacations, our team has been hard at work bringing you the next iteration of StatusGator. We have a ton of new stuff you’ve probably already seen but the highlights are announced formally below. Stay tuned for a few more LONG requested features over the next few months!