Operations | Monitoring | ITSM | DevOps | Cloud

When Microsoft rolled out Windows Server 2025 last November, it marked a turning point in how IT teams think about monitoring. Suddenly, AI-powered features like anomaly detection, predictive resolution, and even self-healing aren’t ideas on a roadmap — they’re built into the very fabric of enterprise infrastructure.

The risk of headline-grabbing incidents, like Samsung’s ChatGPT data leak, related to AI usage outside of the authorization and control of IT (a.k.a. shadow AI) is clear. Most IT teams recognize that a high-profile incident can have serious repercussions. However, the risk of shadow AI goes well beyond the risk of a single incident. In fact, the recent Komprise IT Survey indicates that 79% of organizations have experienced negative outcomes from sending corporate data to AI.