In the past I used to use the right tool for the right purpose. This led me to employ a lot of tools, and with most turning out to use subscription-based billing, increasing our costs much more that I would have hoped for. So, I adopted a new strategy: Use as few tools as possible, but use them as much as possible.

Does anyone like receiving calls from telemarketers? Unless you use the opportunity to set up a prank and get a good laugh, odds are these calls annoy you just as much as me. These over-the-phone salespeople are frustratingly persistent as they interrupt my day, and they also missed one key step when they dialed my number: Researching whether there was any chance that I would want their product.