Operations | Monitoring | ITSM | DevOps | Cloud

A Visionary in the 2025 Gartner Magic Quadrant for DEM

ITRS has been named a Visionary in the 2025 Gartner Magic Quadrant for Digital Experience Monitoring — for the second year running. We’ve spent another year working alongside you to solve real problems, scale what works, and prepare for what’s next. If you’re delivering resilient, high-performing digital experiences while meeting evolving compliance demands, our direction is shaped by your needs.

Observability-as-Code: Bring synthetic monitoring into your pipeline

Your team just deployed to production. The infrastructure spun up in 90 seconds, but recreating your monitoring? That’ll take hours. It’s added late in the process, managed through dashboards, and prone to inconsistency. Short-term, this slows delivery and creates visibility gaps that surface only during incidents. Long-term, it leaves a business-critical capability out of your observability pipeline.