Operations | Monitoring | ITSM | DevOps | Cloud

July 2024

Using Private Locations with PhotonOS 5.0

Uptime.com’s Private Location monitoring tools offer a powerful solution for keeping an eye on internal endpoints. Though these services and their importance aren’t visible to the public, internal teams and customers may still rely heavily on internal services in their day-to-day functions and downtime can disrupt operations just as much as public-facing incidents.

Global Microsoft Outage and Preventing Future Vulnerabilities

In a recent unexpected turn of events, a faulty component in the latest CrowdStrike Falcon update led to widespread outages, crashing Windows systems globally. The repercussions were felt across various sectors, including airports, TV stations, hospitals, and even emergency services in the U.S. and Canada. The glitch, affecting both Windows workstations and servers, resulted in massive outages, bringing entire companies to a standstill and crashing fleets of hundreds of thousands of computers.

Learning Moment: Effective Customer Communication During Incidents - Enhance Visibility & Response with Uptime.com

The recent global outage caused by an operating system update reminded me of how vulnerable we are today and most importantly, how close we are always teetering on global scale incidents with millions of interconnected dependencies. When the base of the house collapses, everything built on top is impacted. Those of us in IT Operations, Monitoring, Observability (insert the current acronym), etc., know firsthand this risk; we face it every day.

Bypassing CDNs to Avoid Cache Monitoring Issues

Availability monitoring and alerting is a vital part of any organization’s reliability strategy. Monitoring the current and most recent version of a webpage is essential to guarantee that visitors are seeing the most up-to-date content and information, and by the same token, that the monitoring solution is checking the most up-to-date version of a page. This is where browser caching in the context of CDNs (content delivery networks) can occasionally cause monitoring headaches.

The Rise of Mobile Website Monitoring: Ensuring Seamless User Experience Across Devices

Did you know that over half of global web traffic now comes from mobile devices? We have all struggled with a slow-loading mobile site at some point. It’s a common frustration, and that’s where mobile website monitoring comes into play. Today’s mobile-dominant landscape demands require that your website performs seamlessly across all devices.

How Do You Test Domain Health?

Domain health refers to the overall operational integrity and security of your website’s infrastructure. It typically encompasses factors like the status of your domain registration, the efficiency and configuration of your domain name system (DNS) settings, the responsiveness and reliability of your servers, and the robustness of the security protocols. When these elements align, your users get the performance they expect from a trusted domain.