The principle of fail fast is either the best thing since the transistor or nothing but hot air. It depends on the size of your organization and the cohesiveness of your teams. If your team members have a strong working relationship, and dev is well integrated with everyday work company-wide, you already have a good foundation for this particular agile thinking. Most companies that have grown beyond startup-size, and even some startups, may find this idea a bit jarring.

DevOps fits this odd niche between development and oversight. Like any “Wild West” type of position, pretty much anything goes. Your job is to think of everything including the stuff you haven’t thought of yet. You make the rules, and as long as the lights are on you’re considered a success. But alongside that freedom come the rumors and SLA myths that inspire such dread that you write them off as jokes.

Speed and function. Two words to live by when analyzing and optimizing your site, but 2021 comes with the need for an additional word: accessibility. From color blind accessibility in your UI, to increasingly detailed SLAs and speed requirements, where should you be spending your valuable resources to keep your competitive edge? Welcome to the future where, Time is Money, is relevant down to the millisecond.

Service-Level Agreements (SLAs) are part of the package when it comes to defining contracts, particularly with technology service vendors. An SLA serves to define the metrics, expectations, and penalties that the service provider will adhere to, and SLA reports create accountability.