Operations | Monitoring | ITSM | DevOps | Cloud

February 2020

Knowledge management, collaboration, and engagement in Confluence Cloud

Chapter 3 in Atlassian's "How To Get The Most Out Of Confluence Cloud" series. In just under 3 mins, this video demonstrates how to use Confluence for popular use cases like knowledge management, collaboration, and employee engagement. Learn how to use tables, anchored headings, comments, and blogs.

Looking at shadow IT through a new lens

Depending on who you ask, shadow IT, also known as stealth IT, falls somewhere on the spectrum between “persistent headache” and “total mystery.” If you ask someone on an actual IT team, they might tell you that shadow IT poses an existential threat to security and compliance. But their coworkers – the folks responsible for bringing rogue tech into the company – typically don’t even know what shadow IT is.

10 killer keystrokes that'll help you work faster

I remember it like it was yesterday, but it was 20 years ago. As I approached my boss’s desk, I saw her do something amazing: she made a smaller window appear on top of her screen, displaying the icons of her open applications. She quickly toggled and selected another. In an instant, she’d gone from Outlook to Excel. No mousing around, no hunting to open the app. I squawked. What the heck was that? That, my friends, was my alt-tab Eureka! moment.

3 research-backed principles that help you scale your engineering org

As engineering teams grow, obvious difficulties arise. It’s simple math. You can’t keep up with everyone, and everything, in the same way as you did when the team was small. To maintain the high level of impact you’ve always had, your ways of working need to change.