Have you been a frustrated customer at the end of the service line waiting to achieve a resolution for your problem? After all the waiting, you'll hear a voice giving you a standard response: your request will be addressed and resolved soon. An incident need not be a harrowing experience, but can be turned into a positive customer experience using customizable and publicly accessible status pages for timely incident communication.

The word "forecast" typically brings to mind weather predictions that have evolved through sources like snippets on television, newspaper columns, or the very popular, "Alexa, what's today's weather?" However, a financial forecast is something very different.