Apdex scores focus and align the varying perceptions of different teams. If you ask people in your organization to define what “performance” means for the application you’ve developed and deployed, you’re likely to get different answers. An SRE engineer might argue that a performant application has the highest possible uptime. A designer might say a critical dimension of performance is how easily users can get tasks done thanks to a carefully-crafted UI.

Since the introduction of Alerting to Raygun in late 2021, development teams have had more visibility into emerging issues than ever before. While the initial solution enabled you to get alert notifications by email, we knew that the next step was to give you more control over where you receive alerts.