The Hidden Cost of "Modernization": When Upgrades Become Extortion
Across the IT and observability landscape, enterprise leaders are facing a troubling pattern. A trusted vendor announces a “modernization initiative,” often following a major acquisition or a shift in ownership. Overnight, pricing structures change, license models disappear, and long-time customers are pressured into multi-year bundles under the banner of innovation. What’s being framed as progress often feels more like pressure.