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What Are Runbooks and How Does It Apply to Network Operation Centers (NOCs)?
Much like in other production environments, the production of cloud services is based on and orchestrated by a plethora of tools-making part of cloud services' overall cloud infrastructure. Given how cloud services are as complex as they are intricate, a vast range of detailed steps need to be performed in a certain order for the production environment to run smoothly, whether it's carrying out maintenance procedures, updates and upgrades, or resolving issues to prevent downtime.
