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Avantra sets industry benchmark with outstanding NPS and CSAT scores
Today, I am thrilled and privileged to announce a remarkable achievement at Avantra - a landmark feat in customer satisfaction and loyalty! For the third consecutive year, our relentless commitment to excellence has culminated in setting the industry benchmark with an exceptional Net Promoter Score (NPS) of +63 and a Customer Satisfaction (CSAT) score of 91%. These numbers aren't just figures; they are a testament to the trust and loyalty our customers have in us.