Operations | Monitoring | ITSM | DevOps | Cloud

The Quest For The Five Minute Deploy Speed is everything at incident.io. The faster we can test and ship code, the faster we can get new products and features out to customers. Over the last three years, as our codebase grew and our test suite expanded, we drifted away from our own goals: "We aim for less than 5 minutes between merging a PR and getting it into production." This is the story of how we got back on track.

At incident.io, we are building a product that our users rely on 24/7, all year round. This means it is crucial that it is always working, and that is where our on-call rotation comes in. We believe that everyone should be on-call because it tightens the feedback loop between shipping new features and maintaining what we have, leading to more pragmatic engineering decisions.