Operations | Monitoring | ITSM | DevOps | Cloud

If you’re stuck between choosing Spike vs. PagerDuty for your on-call management, you’re at the right place. I wrote this blog post to end your confusion and help you make a better choice. I’ve presented a comparative analysis for these two tools across 4 key criteria (keep reading to find what they are). For each criterion, there’s either a winner or a tie. When it’s a tie, each tool gets one point. If there’s a winner, that tool gets two points.

Looking for the best on-call scheduling software for your team? Or maybe you’re exploring alternatives to your current tool? Signing up for different on-call tools and testing them all takes weeks. That’s a lot of time you probably don’t have, especially when you need reliable on-call coverage now. That’s why I did the heavy lifting for you. I signed up for and tested the 5 popular on-call scheduling tools in the market: Spike, PagerDuty, Incident.io, Splunk Oncall, and OpsGenie.

I use Slack daily. It works perfectly fine. Outages rarely happen. Even if they happen, they are resolved quickly. And this is the same for many other tools. But how are they all doing it—Keeping services running and resolving issues quickly? The secret: On-Call Schedules. On-call schedules make sure someone is always available to handle emergencies, so your systems stay reliable.