Chatbots can be like double-edged swords. It can either boost your customer service or turn customers away. Hence, you must make sure that you research and prepare properly before committing to it. This way, you will know how to optimize and maintain your chatbots to ensure its effectiveness. There are many chatbot benefits for business. In fact, 78% of businesses have started integrating such technology into their customer service in the past months.

One of the most important uses of Artificial Intelligence (AI) and Machine Learning (ML) lies in the detection and prevention of criminal activities. Today, companies are widely using AI-powered computer vision devices to predict and detect crimes ranging from frauds and theft to violence and cybercrimes. The developments in computer vision technologies enabled authorities to simplify incident reporting and crime detection more efficiently.

Many industries have taken up Augmented Reality (AR) serious in order to increase production, sales and customer education. Organizations today are making use of several AR applications for multiple purposes to grab the attention of users. Surveys have predicted a vast growth in the AR VR markets in the near future as much money has been induced into the field. The application of AR technology is establishing a firm hold over the pharmaceutical industry as well.

In order to avoid the repetitive tasks performed over the desktop, Microsoft has developed an extended service, the Power Automate Desktop. It has been recently announced by Microsoft, which has been made available to Windows 10 users. It is a new low-code Robotic process automation that enables business empowerment to automate those tasks that are repetitive and other manual tasks to focus better on higher-value work and to establish more in their corresponding areas of work.

Developing a holistic enterprise architecture is the first step to acquiring a wholesome grip over the evolution and management of an organization. Enterprise architecture enhances Business Process Improvement and significantly optimizes costs by standardizing technology – two of the most crucial factors that influence the ROI of an organization. The enormous efficiency and cost-savings, that enterprise architecture brings about, have strengthened the belief in enterprise architecture today.