Operations | Monitoring | ITSM | DevOps | Cloud

April 2021

Importance of Data Security For Mobile Healthcare Apps

Telemedicine or mobile healthcare apps are unquestionably important in our daily lives, as the world is increasingly shifting to an all-digital landscape. And when you think of the current pandemic scenario when social distancing and wearing masks are the new normal, nothing seems to be safer than using mobile health apps. But are we really safe while using these apps? Well, that brings us to the concern of being safe on the internet while using mobile healthcare apps.

How Artificial Intelligence Enhances Customer Service Management?

Throughout the world, the business and service sectors thrive on the best customer service management practices to ensure customer retention, boost customer sentiments to increase the profitability and branding of their business. But amidst the emerging technological advances, AI (Artificial Intelligence), as it is well known, is turning the table for businesses in winning the game of gaining customer trust and loyalty.

Cloud Migration Strategy [Guide]

Migrating to cloud infrastructure is one of the most critical requirements for modern enterprises to ensure long-term sustainability. Initially, there was a general apprehension about adopting cloud technology and developing a cloud migration strategy; certain aspects like security and resilience were concerns. But today, with increasing technological advancements and familiarity, there is not an iota of doubt that the advantages of adopting cloud technology have far outnumbered the few drawbacks.