Operations | Monitoring | ITSM | DevOps | Cloud

C15 Roadmap & Release 22

We’re excited to launch Release 22—our most advanced update yet. It delivers smarter controls, deeper customization, and long-term reliability. Key improvements include enhanced handling of TTY messages with Wireshark support, flexible call history recording, new Stir/Shaken override options for better traceability, and real-time call limit tracking with an upgraded interface. Plus, starting March 25, 2026, SIP code 603+ will notify callers when calls are blocked due to analytics, in line with FCC regulations.

Middle Mile Networks: What They Are and How to Use Them

Whether it’s streaming video, powering remote work, or supporting smart technologies, the ability to connect local users to the global internet is essential. But behind the scenes, a key infrastructure layer ensures that this digital experience runs smoothly: the middle mile. Middle mile networks serve as the critical bridge between the internet’s backbone and the local networks that deliver service to homes, businesses, and institutions.