Operations | Monitoring | ITSM | DevOps | Cloud

LDI Connect is taking its managed IT services to the next level by adding Martello’s Vantage DX platform to its toolkit. This move is all about giving clients a smoother, more reliable Microsoft 365 and Teams experience … and it couldn’t come at a better time. By integrating Vantage DX, LDI Connect can now proactively monitor clients’ Microsoft environments.

It’s one of those unspoken facts of business that the better something is managed, the less people notice. Everything just glides along. That’s a double-edged sword for managed service providers. On the one hand, you want to give clients a frictionless experience. On the other, you want them to know that’s what they’re getting — and how much you put in to deliver it.

Recurring revenue streams bring stability to any business. For MSPs, that stability can be an essential foundation for service innovation and pursuing growth. Offering subscription-based managed services is an obvious way to get recurring revenue in place. Collaboration platforms like Microsoft Teams and Zoom are prime candidates for subscriptions since businesses depend on them every day, at all levels of the organization, to be productive and profitable.