Operations | Monitoring | ITSM | DevOps | Cloud

A Guide to Effective Network Load Testing & Load Balancing

When it comes to network management, there are two challenges that are ever-present; ensuring optimal network performance and maintaining uninterrupted network connectivity. Network admins are the unsung heroes, diligently managing the digital highways that connect the modern world. To maintain the delicate balance between seamless user experience and network reliability, two crucial practices come to the forefront: Network Load Testing and Load Balancing.

What is Internet Jitter & How to Test It

If you’ve ever had a user complain that their video call was choppy or their VoIP call had weird delays, even though the Internet speed looked fine, you’ve probably run into Internet jitter. It’s one of those issues that doesn’t always show up on a speed test, but it can absolutely wreck real-time communication. And if you’re managing networks across remote offices, home setups, or hybrid work environments, you’ll want to keep an eye on it.

Webinar Snippet: Internet Troubleshooting with Obkio's "Sandwich Method"

This is a snippet from our full webinar: “Troubleshooting Internet Issues: For Dummies & IT Pros” In this clip, we dive into Obkio’s Sandwich Method, a simple yet powerful approach to monitoring and identifying Internet issues. By placing Monitoring Agents: Inside your LAN At your firewall or in the DMZ And over the Internet…you can break your network into clear segments and pinpoint exactly where performance problems are happening — whether it’s local, at the network edge, or in the hands of your ISP.

How To: SLA Monitoring & Reporting: Are You Getting What You Paid For?

Are you tired of feeling like you're in the dark about the services you're paying for? Are you getting what you paid for? Many businesses are in the same boat when it comes to Service Level Agreement (SLA) monitoring and reporting. It’s great having an SLA (or Service-Level Agreement) for the provision of a service, but you need to go further to really understand if the standards specified in the SLA are actually being met. That’s where SLA monitoring and reporting comes in.

How to Fix Latency Spikes in WAN and LAN Networks

Even a few seconds of delay in your network can be the difference between closing a deal on a video call, or watching it buffer into oblivion. These delays, known as latency spikes, are unpredictable surges in the time it takes for data to travel across your network. Whether you're running a cloud-based CRM, managing VoIP calls across offices, or supporting remote teams on Microsoft Teams or Zoom, latency spikes can disrupt productivity, hinder performance, and lead to a flood of support tickets.