This post highlights some of the features and improvements that we have released in the last two months. If you want to submit your own ideas or vote on existing feature requests, you can now use our public roadmap at roadmap.ilert.com.

IT incidents are events which lead to a disruption or deviation from the regular operating standards of a computer system or network. They can be caused by various factors, including hardware or software failures, human error, or even deliberate external (cybersecurity) attacks. It begins with short delays, or services cutting out - for example, when a website or server is down, or access to data(bases) takes too long.