We’ve already heard from a couple of customers that continuous operation of critical IT is a ‘must’ in our turbulent times. Not only to facilitate remote work and home office for an unprecedented number of workers but also to keep critical IT infrastructure going. Our customers attest that Enterprise Alert is most critical for them in today’s challenging times and it helps them to stay afloat and be fully operational from their home offices.

Ever since the release of our Teams Integration blog we have received requests from customers on whether we can provide the same functionality for Slack. And the use cases actually are very similar – it is always about an efficient and pragmatic approach to logging issues and tickets that came up during the night by leveraging existing infrastructure and without adding more clutter.