Operations | Monitoring | ITSM | DevOps | Cloud

The power of AIOps and Observability relies on the ability to ingest, normalize, and correlate the large volumes and huge variety of data available to IT operations teams. With its support for both Broadcom and third-party data, DX Operational Observability (DX O2) gives these teams unmatched observability and insights. With so much data coming to DX O2, monitoring operators need to be notified when important events may occur: Without notifications, important alerts may be overlooked.

In any industry, network downtime and performance issues can have a significant cost. But when it comes to financial services, the impact is even more profound, particularly for revenue-generating applications. Financial service firms and their customers rely constantly on these applications. When these applications experience slowdowns or outages, the impact can extend beyond revenue loss and lead to customer dissatisfaction, reduced employee productivity, and potential reputational damage.

When network issues arise, it doesn’t take long for fingers to start pointing—often in the direction of network operations teams. In such moments, being forced to rely on guesswork or speculative theories is the last thing any team wants. Making matters worse, even if answers are found, but it takes too long to arrive at them, the reputational damage, not to mention the negative repercussions of the actual outage, are already done.

With application synthetic monitoring capabilities, DX Operational Observability (DX O2) can monitor websites and other services by probing the target from various globally distributed monitoring stations. These capabilities, which support SaaS and on-premises deployments, help teams shift from reactive to proactive management, elevate user experience for monitoring, and raise observability to a new level.

In today’s digital age, businesses and customers alike are increasingly reliant on internet connectivity for day-to-day operations, communications, and transactions. Now more than ever, organizations depend on ISPs and cloud providers to deliver critical applications and services, making uninterrupted connectivity essential for success.

In my role in product management, I get the opportunity to meet with network operations professionals in a range of organizations. When I ask them about the challenges they’re facing, their responses can largely be summed up in one word: complexity.

There is one scene in the 2003 blockbuster film “Lord of the Rings: The Return of the King” that never fails to fill me with awe. As the forces of the Dark Lord Sauron move towards their bloody siege of the Gondor capital, Minas Tirith, the hobbit Pippin lights the beacon fire.

Network operations teams are under constant pressure to ensure optimal performance and availability. But in today's complex network environments, gaining a clear picture of what's happening is difficult. Without a reliable method of collecting performance metrics across your most critical connections, identifying the root cause of slowdowns or outages becomes a frustrating and time-consuming process.

Enabling accurate exchange of information between key applications has become crucial in today’s hybrid and complex IT operations. When we speak with potential customers, one common question we hear is, “How easy is it to consume and integrate the insights generated by Network Observability by Broadcom?” This might sound like table stakes, but it is often a challenge due to siloed teams, the high levels of expertise required, different data formats, and time-consuming processes.

Today, a strong network forms the backbone of business success, making network visibility crucial. As modern networks continue their rapid evolution, it's essential to have an observability solution that is robust, resilient, and scalable. Teams need a solution that helps them enhance network performance and improve user experiences. They need a solution that enables them to confidently face current and future network operations challenges. Network Observability by Broadcom is that solution.