A recent report by Gartner casts light into the world of AIOps, and the need for deploying it in organizations today. AIOps is a modern approach to DevOps which is based on recent AI technology. Gartner’s vision of the AIOps platform is one that enables continuous insights across IT operations management.

If you happen to be running multiple clusters, each with a large number of services, you’ll find that it’s rather impractical to use static alerts, such as “number of pods < X” or “ingress requests > Y”, or to simply measure the number of HTTP errors. Values fluctuate for every region, data center, cluster, etc. It’s difficult to manually adjust alerts and, when not done properly, you either get way too many false-positives or you could miss a key event.

There used to be a distinct, technical separation between terms such as AI and machine learning (ML) – but only while these technologies remained largely theoretical. As soon as they became practical in the real world, and then commodifiable into products, the marketers stepped in. Widespread overuse of the terms AI/ML in marketing have managed to thoroughly confuse the meanings of these words.