In this episode of The Confident Commit, Rob sits down with Christine Yen, CEO of Honeycomb, to delve into the evolving role of observability in modern software development. They discuss how observability goes beyond traditional metrics and monitoring, and allows developers to be better prepared for the unknown and embrace the complexities of distributed systems. Christine shares insights on how observability not only boosts developer confidence but also enhances productivity by reducing toil and enabling teams to focus on delivering value for customers.

The conversation shifts to the value of Service Level Objectives (SLOs) and why discussions around them often focus heavily on measurement tools and technical implementations. Christine offers valuable advice on steering these conversations towards healthier, more customer-centric perspectives. By reframing the conversation, developers and teams can focus on delivering real value, aligning technical goals with customer needs and driving meaningful outcomes.

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