Service Level Objectives -- Customer Brown Bag -- May 29th, 2025

This technical session on Service Level Objectives (SLOs) will cover the fundamentals of SLOs, SLIs, and SLAs, along with how to define, monitor, and optimize them for system reliability. Through hands-on demonstrations, you'll learn to set up SLOs in Sumo Logic, track performance using logs, metrics, and tracing, and configure proactive alerts for incident response. By the end, you’ll have the skills to implement and manage SLOs effectively, ensuring your services meet reliability goals while balancing performance and cost.